FREE SHIPPING

SHIPPING INFORMATION
FREE STANDARD SHIPPING FOR PURCHASES IN USA, EXPEDITED SHIPPING AVAILABLE

PICKUP
We offer pickup at our Richmond, VA location. Please see our contact page for our pickup address.

SHIPPING - U.S. ORDERS 
We currently use USPS and UPS for shipping orders within the United States.

ORDERS PROCESSED NEXT SHIPPING DAY
But we will do everything we can to send your book out same day if we get it early enough.

INTERNATIONAL ORDERS
Please order through Amazon.
We do not ship internationally yet.

RETURNS/EXCHANGES
Please see our Return Policy below (link in footer).

DAMAGE IN SHIPPING, or WRONG ORDERS
All goods must be checked upon receipt. Please contact us within 24 hours of receipt if you have any questions about the products you have received as we place the highest importance on supplying all orders correctly.

DAMAGED orders will be replaced or refunded, based on insurance coverage. RETAIN ALL PACKAGING BECAUSE THE SHIPPING COMPANY WILL WANT TO INSPECT IT BEFORE ALLOWING INSURANCE CLAIMS.

In the rare case of wrong orders, refunds/replacements cannot be arranged until we have received and inspected the returned order. Shipping and handling fees are non-refundable and the customer must pay shipping fees associated with returning or exchanging an item. We strongly advise you to use a trackable shipping service for your return, as we are not responsible for lost packages. Once your return is processed, and we verify the improper order, we will promptly issue a credit to your credit card or send the exchanged items.

Please see our contact page for our return shipping address.

LOST PACKAGES
If your package gets lost in transit we will do everything we possibly can to assist you. We cannot be held responsible for packages once proof of delivery is generated.

SIGNATURE UPON RECEIPT
If your package requires a signature, we are not responsible for any charges incurred for refused packages, and/or packages requiring signatures that were not picked up from access points in a timely manner. In the case a package is refused and/or returned to us, the fees to re-ship the original package will be invoiced to the customer.
 
HOLIDAY SHIPPING DEADLINES
To guarantee your domestic order will arrive by December 25th, please have all orders placed by the following dates, and feel free to email AaronBowlesBooks@gmail.com with any expedited requests:

USPS Priority, or UPS express services: December 15th

UPS Ground: December 10th

CUSTOMER SERVICE
I am here to help — send me an email, I'd love to hear from you!

Customer Service Contact: 
AaronBowlesBooks@gmail.com,
Phone 1-804-551-2090

Customer Service Hours: Monday thru Friday, 10:00am – 4:00pm

Thanks, Aaron